Volunteer Training
I meet with managers and volunteer co-ordinators and discuss the individual training needs for their organisation then design a training programme to meet those needs. I set clear learning outcomes that are evaluated at the end of each session.
Skills based training includes:
– Volunteer boundaries, where the edge lies
– The value of confidentiality
– Cultivating a positive attitude in volunteering
– Increasing the optimism of service users
– Looking after your own well-being
– Being an effective listener
– Great governance for Management Committees
Bespoke Training (specific courses for volunteers and staff)
– Safe Guarding
– Grief and loss
– Getting service users out of their comfort zones
– Increasing the motivation of service users
– Increasing the well being of ourselves and those we support
– Assertiveness training
– Motivational Interviewing
– Careful lone working

